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Details
Use your Reward points to enjoy a unique experience at Roland-Garros!
Every year, this competition brings together the best players from the world of tennis where amazing spectacles abound during this legendary tournament.
For this occasion, ALL invites you and your family to come and share your passion for tennis and attend all the matches of the day session on May 28, for the 2nd round of the tournament, while enjoying Le Comptoir*.
Extend your experience with a night at the Novotel Suresnes Longchamp, in a family room. Located to the west of Paris and just ten minutes from Roland-Garros, this hotel offers a glimpse of Paris, the capital of gastronomy, fashion and culture.
What are you waiting for? Bid your Reward points now for a chance to win this unique and unforgettable experience!
Your Limitless Experience includes:
- 4 Gold Category seats at the Philippe-Chatrier centre court.
- Cocktail lunch by Potel et Chabot
- VIP treatment
- A Roland-Garros signature gift
- One night at the Novotel Suresnes Longchamp in a family room on May 28 with breakfast**
*Located in the heart of the Philippe-Chatrier court, Le Comptoir is a shared reception area where you can enjoy a cocktail lunch concocted by a renowned caterer.
**Any services not specified in the offer description will be the responsibility of the member. -
Contact
When confirming your order, please make sure you provide a valid email address and telephone number.
You will receive an email from our online store, Limitless Experiences, confirming the order has been placed, followed by a second email containing all the practical details related to the event issued by our team from the following email address: ALL.Limitless-Experiences@accor.com
Please note that tickets will be sent by our teams no earlier than 4 days prior to the event. -
Terms and Conditions
The Accor Live Limitless and the ALL - Accor Limitless Experience Programme’s General Conditions of use apply.
The auction is exclusively reserved for members of the ALL loyalty programme having received an e-mail from ALL indicating the minimum number of Rewards points required to participate in the auction and inviting them to visit the dedicated website.
We would like to remind you that seats are strictly reserved for members of the ALL program, and are therefore non-transferable. An identity check will be carried out on site by the referent ALL present during the event.
We would like to draw your attention to the fact that your tickets cannot be resold. Any failure to comply with this rule will result in immediate and definitive exclusion from ALL experiences. Any future reservations will be cancelled and refunded.
For each auction offering a Limitless Experience event, the dedicated website provides the following information:
- a complete description with all the details of the event (competition, dates and time, etc.);
- the minimum number of Rewards points required to participate;
- the closing date of the auction.
The auction is limited to one available item. The member of the ALL loyalty programme hereby declares that he/she has full legal capacity to accept these general terms and conditions.
A Limitless Experience package won at an auction is neither refundable nor exchangeable nor may be transferred to a third party, except in the event of cancellation of the event by the organiser. In this case, ALL undertakes to reimburse the Rewards points used by the member for the auction in question. The Limitless Experience package cannot be resold under any circumstances. It will not be subject to any financial compensation in the event of non-use by the member. ALL accepts no responsibility for any unlawful use of a package.
It is not possible to bid on your own auction. A time of 30 seconds is necessary between two auctions, so that the update of the display is effective. For example, if an overbid is made less than 30 seconds before the end of the auction, it will not be possible to overbid again before the end of the auction. Accor cannot be held responsible for items beyond its control (e.g. proper functioning of the network).
The winner of the Limitless Experience auction will be determined by ALL at its sole discretion and according to the highest bid received before the final closing of this auction. The winner's Rewards points will be automatically deducted from their ALL account. The winner must comply with all terms and conditions that apply to the item or experience in question.
At the end of the auction, the winner will be notified by a confirmation e-mail which will be sent to him. This email is the only one to claim the auction (the display on the site cannot serve as proof, insofar as a delay in updating the display is necessary). A booking confirmation email will also be sent to the Member within eight (8) business days to the email address provided by the member during the auction. All the data communicated and the auction winning confirmation e-mail constitute proof of the transaction. Confirmation shall be deemed a signature and acceptance of the transactions carried out.
By confirming this auction, you give permission for us to send a satisfaction survey to you via email.
The member of the ALL loyalty programme must be of legal age to participate in this experience. The member and their companion will be required to present an official identity document (valid passport or identity card) confirming their identity in order to validate their participation in the experience.
In addition, for everyone's comfort, all those present at the "Comptoir" are asked to behave in a considerate and correct manner.
Any excessive consumption of alcohol by a person present at the "Comptoir", leading to disrespectful and inappropriate behavior towards Roland-Garros staff, ALL staff or other ALL members present, will result in exclusion from the "Comptoir" and may lead to the impossibility of taking part in other Limitless Experiences.
We also remind you that all ALL members are responsible for the behavior of their guests during the event, both at the "Comptoir" and in the stands.
Please note that a video recording of the event may be made, which may be broadcast on external and internal channels of the Accor group.
For more information or for any questions regarding the order, members can send an e-mail to: ALL.Limitless-Experiences@accor.com
Opening date of the auction: 18 February 2025 at 2pm (Paris time)
Closing date of the auction: 25 February 2025 at 12pm (Paris time)