If you wish to cancel an order and return your goods in order to receive a refund, please fill in the form below and send it back to the appropriate retail partner along with the goods you wish to return.
The retail partner's details can be found on the order confirmation email, in the "My current orders" section of your account, and on the product information sheet.
To access the full contact details of all Limitless Experiences by ALL - Accor Live Limitless' retail partners, click here..
This form must only be used if you wish to exercise your right to cancel an order and obtain a refund. For any other query that requires your goods to be returned (exchange, damaged goods, etc.), please contact the appropriate retail partner who will advise you how to proceed.
I hereby confirm my decision to withdraw from the sales contract and exercise my right to cancel the following products/services:
Retail partner's contact details (to whom you are returning the goods):
Order n :_________________________________________________
Product Name :_________________________________________________
Order Date :_____________________Delivery Date :______________
Delivery address (where the goods were delivered to):