Crossbody Strap

After the purchase, you will receive an email confirmation from the vendor. The vendor will then send you the product within and up to 14 days.

For Delivery and general enquiries, please contact the below;

Email: customerserviceapple@collinsongroup.com

The general terms and conditions of Limitless Experiences by ALL e boutique and the Accor Live Limitless loyalty programme’s General Conditions of Use also apply.

Partner general terms and conditions

When you place an order on the Limitless Experiences by ALL e boutique, you enter a buying agreement with the merchant and accept the following Terms and Conditions:

Delivery policy: Orders are processed and, as the case may be, the orders are shipped within 5 working days. Delivery dates cannot be guaranteed, and delivery timeframes may extend up to 30 days (excluding public holidays) of the order being successfully processed (i.e. Points and any cash payment are received). Products cannot be delivered to PO Box addresses, and the store declines any liability in the event of failure to deliver due to an incorrect address, absence of the recipient, customs problems or in the event of force majeure.

In case of delayed shipments due to incomplete Consumer details, Merchant will attempt to contact Consumer to update delivery details. If no resolution has been made after 3 attempts the order will be cancelled, and Consumer and ValueDynamx notified accordingly. Any cash payment towards the product will be refunded to the debit/credit card the member used, and any Points redeemed by the member for the product will be returned to the member’s account (excluding all delivery charges).

Return policy: Refunds or replacements aren’t provided if you change your mind or make a wrong selection. Please carefully check your order before buying through the Rewards Shop. Subject to your non-excludable statutory rights, products won’t be replaced if stolen, lost, damaged, destroyed or otherwise altered after delivery. Please inspect a product as soon as possible after delivery to confirm it matches the description provided and is of acceptable quality. Any damage observed after opening the parcel and examining the goods must be reported to the relevant parcel service and to the partner within 48 hours of delivery to trigger the replacement or repair process. If you receive damaged products, make sure you always keep the shipping boxes and documents until your request has been received and satisfactorily processed.

You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if goods fail to be of acceptable quality and the failure does not amount to a major failure.